LOKEE TERMS OF SERVICE

Effective date: 12 October 2026 (12.10.2026)
Legal URL: https://lokee.app/terms

1. Service provider

Lokee is provided by IsnTech Paweł Arent, NIP PL7123459159, ul. Pana Wołodyjowskiego 3/81, 20-627 Lublin, Poland. Product support: support@lokee.app. Legal notices: legal@lokee.app.

2. Product scope

Lokee is a local-first knowledge vault for fiction, worldbuilding, historical/research organisation, RPG creation and structured narrative work. It includes or may include a web application, Windows and macOS desktop applications, local vaults, entity and relationship management, source/document import, graph and timeline views, cloud sync, sharing of cloud vaults with collaborators, managed AI and subscription billing.

The first production direction includes local MVP, accounts, sync and AI. Desktop builds may be released gradually. Early beta desktop installers may be shown by Windows, macOS, browsers, antivirus tools or app stores as unknown, unsafe, untrusted or unreliable because signing, notarisation, reputation and distribution flows mature over time. Users should install Lokee only from official Lokee download pages or repositories indicated by Lokee.

3. Account and local use

Local vaults are free, unlimited and do not require an account. Online features such as cloud vaults, sync, sharing vaults with collaborators, AI credits, billing, support history or web access require an account. Users must provide accurate account and billing information and keep credentials secure.

Login is currently planned through email/password and Google OAuth. Users under 18 may use Lokee only with parent/legal guardian consent and supervision. We do not actively verify age at registration.

4. Plans and commercial terms

There is no per-seat pricing and no free trial. Paid subscriptions renew automatically, monthly or yearly depending on the billing interval chosen, unless cancelled before renewal. Upgrades take effect immediately; downgrades take effect at the end of the current billing period. Coupons, discounts, beta access or AI-credit promotions may be provided at our discretion and may have separate limits or expiry dates. Billing intervals, AI credits, plan changes, refunds and storage limits are described in detail in the Billing, Subscription and Refund Policy, which forms part of these Terms.

If we change the price or the contents of a plan for existing subscribers, we will notify them by email at least 30 days in advance. The change applies from the next renewal after the notice period, and the subscriber may cancel before it applies.

Commercial use is allowed only on paid plans or under a separate commercial licence, unless we explicitly state otherwise. Lokee remains author-creator friendly: free local use is intended to support individual writers and creators, while paid plans fund sync, cloud, AI and product development.

5. Cancellation and account deletion

Users may cancel paid plans from the account page where available or by contacting support@lokee.app. Cancellation takes effect at the end of the paid billing period. Account deletion is handled by support request. Cloud account data is targeted for deletion within 30 days after account deletion, except for data retained for tax, accounting, legal, security, claim or backup-integrity reasons.

Deleting a cloud vault deletes its content and files. Deleting the account deletes all cloud vaults the user owns, together with their files and restore points, and any remaining AI credits are lost. Collaborators lose access to the deleted vaults.

Local vaults are stored on the user’s device and must be deleted by the user from that device and any user-controlled backup locations.

6. Consumer rights and digital services

Where the user is a consumer or otherwise benefits from consumer protection law, mandatory rights remain unaffected. Digital services, subscriptions, sync, AI credits and downloadable software may be subject to special withdrawal rules. The separate Billing, Subscription and Refund Policy and withdrawal form explain the current process.

Business users acknowledge that they act in a professional context where applicable and may have different rights than consumers.

7. Cloud vaults, storage, restore points and downgrades

If sync is enabled, Lokee stores full vault content in the cloud. Current cloud hosting target is Microsoft Azure in the EU, Poland Central where technically available.

Cloud storage is measured as the total size of the cloud vaults a user owns, including their content and files; restore points are not counted. An upload that would exceed the plan’s storage limit is refused. Local desktop vaults have no storage limit on any plan. Pro storage is subject to fair use as described in the Acceptable Use and Sensitive Data Policy.

Restore points are kept per cloud vault according to the owner’s plan: the newest 5 on Free, the newest 20 on Sync and up to 10 GB per vault on Pro. Older restore points are removed automatically. Deleted entities, maps and boards can be restored for 30 days; after that they are permanently deleted together with their files.

Nothing that already exists is deleted because an account is over a plan limit after a downgrade or cancellation. While the account is over the limits of its plan, new cloud vaults, new invitations and new uploads are blocked until the account fits the plan again; existing collaborators keep their access.

End-to-end encryption is planned but not yet implemented. We will not describe a feature as E2EE unless it is technically implemented and server-side access to keys is prevented.

8. Sharing vaults with collaborators

On Sync and Pro, the owner of a cloud vault can invite other people to it as co-authors or reviewers. Sync allows sharing with 1 person and Pro with up to 5 people; each person is counted once across all of the owner’s vaults.

The owner decides whom to invite and is responsible for that choice, including for giving collaborators access to the content of the vault. Collaborators must follow these Terms and the Acceptable Use and Sensitive Data Policy.

Contributions made by collaborators, such as edits, comments and reading progress, are stored in the owner’s vault and remain there when a collaborator leaves or is removed. If the owner deletes the vault or the account, collaborators lose access to it. AI used by a collaborator in a shared cloud vault is charged to the vault owner’s AI-credit balance.

9. AI features

AI is optional. Managed AI may use OpenAI and Anthropic. BYOK is planned for local desktop use only. AI features may process whole uploaded documents when the user starts extraction or another AI workflow. AI suggestions are proposals only and should be reviewed by the user before persistence or reliance.

We do not use vault content to train our own models and do not plan to do so. AI outputs, extraction and classification can be inaccurate. The user remains responsible for reviewing, accepting, rejecting and editing results.

10. User content and rights

Users retain rights to their own vaults, documents, entity files, relationships, timelines, boards, notes, extracted structures and accepted AI-assisted outputs, subject to rights of third parties and applicable AI-provider terms. We do not acquire ownership of user content.

Users grant us a limited licence to host, copy, process, transmit, display, back up, secure, analyse and otherwise handle content only as needed to provide features chosen by the user, such as sync, backup, web access, sharing with collaborators the user has invited, AI, support or legal compliance.

Users confirm that they have rights, licence, legal basis or permission to import, upload, process and sync documents and source materials. Users must not use Lokee to infringe copyright or other third-party rights. We do not pre-check all user content and are not responsible for user infringement to the fullest extent permitted by law, but we may remove cloud content, restrict features or suspend accounts after credible notice or legal obligation.

11. Prohibited use

Users must not use Lokee, especially cloud, AI, sync, sharing and support features, to store, transmit, process or facilitate:

• illegal content or activity;
• child sexual abuse material or sexual exploitation content;
• non-consensual intimate content;
• content facilitating serious violence, trafficking, terrorism, self-harm instructions or serious crime;
• unlawful drug-trafficking or controlled-substance activity;
• malicious code, credential theft, phishing or unauthorised access;
• illegal surveillance, doxxing or privacy violations;
• processing of sensitive/private personal data without the necessary legal basis and safeguards;
• infringement of copyright, database rights, trade secrets, confidentiality or other third-party rights.

We do not proactively inspect purely local vaults. However, where prohibited use involves online services or becomes known to us, we may suspend or terminate access, delete or preserve content, notify authorities, cooperate with lawful requests and take steps needed to protect users, third parties and Lokee.

12. Desktop software, signing and updates

Desktop builds may be distributed for Windows and macOS. Windows signing is planned or used where available. macOS signing/notarisation is planned and may be handled by an authorised distribution partner or developer identity; official download pages should identify the expected signing identity where relevant. Beta builds may still produce operating-system warnings.

Auto-updates may be provided through an Electron auto-updater or similar mechanism. Updates should require user consent or clear user action before installation, unless a security update mechanism is separately described.

13. Availability and beta features

Lokee may include beta, experimental or partially available features. We may change, limit, suspend or discontinue features, especially during MVP and beta phases. We aim to preserve user portability and export wherever reasonably possible.

14. Support and complaints

Support requests should be sent to support@lokee.app. Legal notices should be sent to legal@lokee.app. Complaints are handled within 14 days where reasonably possible, unless the matter requires additional information, technical investigation or a longer legally permitted period.

15. Liability

Lokee is a tool. Users are responsible for their content, legal basis, copyright compliance, backups, review of AI outputs, local device security and use of the product. To the fullest extent permitted by law, we are not liable for unlawful user content, user-side copyright violations, local data loss, local device compromise, inaccurate AI output or use outside the intended fiction/history-first purpose. Mandatory consumer rights and liability that cannot be excluded by law remain unaffected.

16. Governing law and language

These Terms are governed by Polish law, without prejudice to mandatory consumer protection rules that may apply to consumers in their place of residence. The Polish language version controls in case of conflict between versions.

17. Changes

We may update these Terms when the product, pricing, providers, legal requirements or risk model changes. We will tell account holders about material changes by email before they take effect; changes to prices or plan contents for existing subscribers follow the 30-day notice described in section 4. The current version is published at https://lokee.app/terms.